Remote Inbound Donor Service Agent

ACD Direct; Lewiston (ME); Remote; USD 30,000 - 45,000; Full time

Job summary

A customer service organization is seeking experienced professionals for a customer service role in their upcoming Winter Campaign Project starting in late November. Candidates should have a minimum of 6 months telephone experience, strong communication skills, and must be able to demonstrate call control. As an independent contractor, you will handle inbound calls and represent various non-profit organizations. Opportunity for larger earnings based on performance is available, continuing through December.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must demonstrate call control.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Provide your skills, expertise and services as an independent contractor.

Skills

telephone experience

computer knowledge

self-motivation

strong listening skills

written communication

verbal communication

Job description

A customer service organization is seeking experienced professionals for a customer service role in their upcoming Winter Campaign Project starting in late November. Candidates should have a minimum of 6 months telephone experience, strong communication skills, and must be able to demonstrate call control. As an independent contractor, you will handle inbound calls and represent various non-profit organizations. Opportunity for larger earnings based on performance is available, continuing through December.