Remote Inbound Donor Service Agent

ACD Direct; Lee's Summit (MO); Remote; USD 16,531 - 20,664; Part time

Job summary

A leading call center company is currently seeking experienced customer service professionals for their upcoming Winter Campaign. This role involves answering inbound calls and providing expertise in a busy environment. Candidates must have at least 6 months of telephone experience, with strong listening and communication skills. The certification process begins soon, and motivated individuals ready to complete it in 14 days are encouraged to apply. This position offers a chance for larger earning potential through active participation.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Strong listening skills and excellent communication skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide skills and expertise to clients we represent.
• Complete the certification process within 14 days of notification.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Excellent communication skills

Call control

Job description

A leading call center company is currently seeking experienced customer service professionals for their upcoming Winter Campaign. This role involves answering inbound calls and providing expertise in a busy environment. Candidates must have at least 6 months of telephone experience, with strong listening and communication skills. The certification process begins soon, and motivated individuals ready to complete it in 14 days are encouraged to apply. This position offers a chance for larger earning potential through active participation.