Remote Inbound Donor Service Agent

ACD Direct; Fort Dodge (IA); Remote; USD 13,776 - 20,664; Part time

Job summary

A leading remote call center is seeking experienced customer service professionals for their upcoming Winter Campaign Project. As an Independent Contractor, you will answer inbound calls and assist enthusiastic callers. Ideal candidates should have at least 6 months of telephone experience, moderate computer skills, and be self-motivated. This role promises a competitive earning potential during the busy campaign period. Certification is required, starting on October 15th, 2015, with onboarding taking as little as 48 hours upon acceptance.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Moderate level of computer knowledge required.
• Must be self-directed and self-motivated.

Responsibilities

• Answer inbound calls and assist enthusiastic callers.
• Prepare for calls independently and follow scripts.

Skills

Telephone communication

Computer literacy

Ability to work independently

Typing speed (40 WPM)

Self-motivation

Listening skills

Written communication

Verbal communication

Call control

Job description

A leading remote call center is seeking experienced customer service professionals for their upcoming Winter Campaign Project. As an Independent Contractor, you will answer inbound calls and assist enthusiastic callers. Ideal candidates should have at least 6 months of telephone experience, moderate computer skills, and be self-motivated. This role promises a competitive earning potential during the busy campaign period. Certification is required, starting on October 15th, 2015, with onboarding taking as little as 48 hours upon acceptance.