Remote Inbound Donor Service Agent

ACD Direct; Havre (MT); On-site; USD 17,000 - 25,000; Part time

Job summary

A leading customer service provider is seeking experienced customer service professionals as Independent Contractors for a seasonal campaign. This role involves answering calls for non-profit organizations and requires a minimum of 6 months of telephone experience. Certification for the campaign begins soon, and candidates must be self-directed, possess strong communication skills, and work efficiently. Successful applicants will have the opportunity to continue with future projects based on performance.

Qualifications

• Minimum 6 months formal telephone experience.
• Moderate level of computer knowledge required.
• Ability to complete certification within 14 days.

Responsibilities

• Provide customer service by answering inbound calls.
• Support calls for non-profit organizations.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Written communication

Verbal communication

Call control

Job description

A leading customer service provider is seeking experienced customer service professionals as Independent Contractors for a seasonal campaign. This role involves answering calls for non-profit organizations and requires a minimum of 6 months of telephone experience. Certification for the campaign begins soon, and candidates must be self-directed, possess strong communication skills, and work efficiently. Successful applicants will have the opportunity to continue with future projects based on performance.