Remote Inbound Donor Service Agent

ACD Direct; Lenexa (KS); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading remote customer service provider is seeking experienced customer service professionals for their winter campaign. As an Independent Contractor, you'll take inbound calls and assist enthusiastic callers for non-profit organizations. Candidates should have a minimum of 6 months telephone experience and be able to type 40 words per minute or more. Interested individuals should prepare for a quick certification process starting mid-October. Flexible work opportunity is available during this busy project period.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must type 40 WPM or higher.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls and take donations.
• Prepare for calls per scripts.
• Maintain call accuracy and efficiency.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Written and verbal communication

Call control

Job description

A leading remote customer service provider is seeking experienced customer service professionals for their winter campaign. As an Independent Contractor, you'll take inbound calls and assist enthusiastic callers for non-profit organizations. Candidates should have a minimum of 6 months telephone experience and be able to type 40 words per minute or more. Interested individuals should prepare for a quick certification process starting mid-October. Flexible work opportunity is available during this busy project period.