Remote Inbound Donor Service Agent

ACD Direct; Fort Kipp (MT); On-site; USD 13,776 - 20,664; Part time

Job summary

A work-at-home business is seeking experienced customer service professionals for a Winter Campaign Project starting soon. Candidates will handle inbound calls, primarily for donation purposes and must have at least 6 months of telephone experience and the ability to type at least 40 WPM. Those interested should be self-motivated and able to complete the certification process promptly. This position offers potential for high earnings during the busy campaign period.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to type 40 WPM or higher.
• Must complete the certification process within 14 days of acceptance.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide customer service during donation calls.

Skills

Telephone experience

Computer knowledge

Ability to work with minimal supervision

Typing speed of 40 WPM or higher

Self-directed and self-motivated

Strong listening skills

Accuracy

Efficiency

Excellent written communication skills

Excellent verbal communication skills

Call control

Job description

A work-at-home business is seeking experienced customer service professionals for a Winter Campaign Project starting soon. Candidates will handle inbound calls, primarily for donation purposes and must have at least 6 months of telephone experience and the ability to type at least 40 WPM. Those interested should be self-motivated and able to complete the certification process promptly. This position offers potential for high earnings during the busy campaign period.