Remote Inbound Donor Service Agent

ACD Direct; Fort Leonard Wood (MO); On-site; USD 13,776 - 20,664; Part time

Job summary

A customer service company is seeking independent contractors for their Winter Campaign. Successful candidates will handle inbound calls for non-profit organizations. Requirements include a minimum of 6 months phone experience, the ability to type 40 WPM, and excellent communication skills. Certification begins mid-October, and the campaign continues through late December. Join a fast-paced team aiming to provide top-tier customer service during this busy period.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must demonstrate call control.

Responsibilities

• Provide customer service by answering inbound calls.
• Prepare for calls independently using scripts.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Written and verbal communication

Call control

Job description

A customer service company is seeking independent contractors for their Winter Campaign. Successful candidates will handle inbound calls for non-profit organizations. Requirements include a minimum of 6 months phone experience, the ability to type 40 WPM, and excellent communication skills. Certification begins mid-October, and the campaign continues through late December. Join a fast-paced team aiming to provide top-tier customer service during this busy period.