Remote Inbound Donor Service Agent

ACD Direct; Fort Lauderdale (FL); Remote; USD 19.000 - 39.000; Vollzeit

Zusammenfassung

A customer service provider is looking for experienced Independent Contractors to assist during their Winter Campaign in Fort Lauderdale. Applicants will answer inbound calls and require a minimum of 6 months of telephone experience. The ideal candidates should be self-directed, possess strong communication skills, and be able to type 40 WPM or higher. Certification begins on October 15, 2015, with projects continuing through late December. This role allows for flexible scheduling and offers potential for high earnings.

Qualifikationen

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Strong listening skills and accuracy.

Aufgaben

• Answer inbound calls from clients.
• Complete the certification process within 14 days.
• Work with minimal supervision.

Kenntnisse

Telephone experience

Computer knowledge

Type 40 WPM or higher

Listening skills

Verbal communication

Written communication

Call control

Jobbeschreibung

A customer service provider is looking for experienced Independent Contractors to assist during their Winter Campaign in Fort Lauderdale. Applicants will answer inbound calls and require a minimum of 6 months of telephone experience. The ideal candidates should be self-directed, possess strong communication skills, and be able to type 40 WPM or higher. Certification begins on October 15, 2015, with projects continuing through late December. This role allows for flexible scheduling and offers potential for high earnings.