Remote Inbound Donor Service Agent

ACD Direct; Meads (KY); Remote; USD 13,776 - 20,664; Part time

Job summary

A leading customer service provider is seeking experienced customer service professionals as Independent Contractors to handle calls during their Winter Campaign Project. Applicants should have a minimum of six months of phone experience, strong communication skills, and the ability to type at least 40 WPM. Certification begins on October 15th, and candidates must complete it within 14 days. This role offers competitive earning potential during the busy holiday season.

Qualifications

• Minimum 6 months formal telephone experience, preferably in call centers.
• Must type 40 WPM or higher.
• Ability to work with minimal supervision.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days.
• Provide excellent customer service during calls.

Skills

Telephone communication

Computer literacy

Self-motivation

Listening skills

Verbal communication

Written communication

Job description

A leading customer service provider is seeking experienced customer service professionals as Independent Contractors to handle calls during their Winter Campaign Project. Applicants should have a minimum of six months of phone experience, strong communication skills, and the ability to type at least 40 WPM. Certification begins on October 15th, and candidates must complete it within 14 days. This role offers competitive earning potential during the busy holiday season.