Remote Inbound Donor Service Agent

ACD Direct; Overland Park (KS); On-site; USD 17,000 - 28,000; Part time

Job summary

A customer service company is seeking experienced professionals for their Winter Campaign Project starting in late November. As an Independent Contractor, you will provide excellent customer service by answering inbound calls. Candidates must have a minimum of 6 months of customer service experience and the ability to type 40 words per minute. The project certification starts mid-October and requires completion within 14 days of acceptance. This role offers competitive earning potential during the busy campaign period.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge required.
• Must be able to type 40 WPM or higher.
• Strong listening skills and excellent communication skills.

Responsibilities

• Answer inbound calls and provide customer service.
• Prepare for calls independently following scripts.
• Complete the entire certification process within 14 days of acceptance.

Skills

Customer service experience

Telephone skills

Computer knowledge

Typing speed (40 WPM)

Self-motivation

Listening skills

Communication skills

Job description

A customer service company is seeking experienced professionals for their Winter Campaign Project starting in late November. As an Independent Contractor, you will provide excellent customer service by answering inbound calls. Candidates must have a minimum of 6 months of customer service experience and the ability to type 40 words per minute. The project certification starts mid-October and requires completion within 14 days of acceptance. This role offers competitive earning potential during the busy campaign period.