Remote Inbound Donor Service Agent

ACD Direct; Springdale (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service organization is seeking experienced professionals for their Winter Campaign Project. As an Independent Contractor, you'll handle inbound calls and provide top-tier customer support. Candidates must have at least 6 months of phone experience, strong communication skills, and the ability to type 40 words per minute. Certification for this position begins on October 15th, making it essential for motivated individuals to be ready before November 15th. This is a temporary role with significant earning potential during a busy campaign.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Strong listening skills and excellent communication skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.
• Prepare independently for calls.

Skills

Customer service

Communication skills

Computer knowledge

Typing (40 WPM)

Call control

Job description

A customer service organization is seeking experienced professionals for their Winter Campaign Project. As an Independent Contractor, you'll handle inbound calls and provide top-tier customer support. Candidates must have at least 6 months of phone experience, strong communication skills, and the ability to type 40 words per minute. Certification for this position begins on October 15th, making it essential for motivated individuals to be ready before November 15th. This is a temporary role with significant earning potential during a busy campaign.