Remote Inbound Donor Service Agent

ACD Direct; Lansing (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service leader is seeking experienced customer service professionals for a Winter Campaign Project. The project will run from late November to December, with potential for future collaborations for successful agents. Candidates must have a minimum of 6 months telephone experience, good typing skills, and excellent communication abilities. This is a remote position with a certification process starting October 15th. Please register online for consideration.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Type 40 WPM or higher.
• Complete certification process within 14 days of acceptance.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Provide expertise and services as an Independent Contractor.

Skills

Strong listening skills

Excellent written and verbal communication skills

Ability to work with minimal supervision

Accuracy

Efficiency

Self-directed and self-motivated

Job description

A customer service leader is seeking experienced customer service professionals for a Winter Campaign Project. The project will run from late November to December, with potential for future collaborations for successful agents. Candidates must have a minimum of 6 months telephone experience, good typing skills, and excellent communication abilities. This is a remote position with a certification process starting October 15th. Please register online for consideration.