Remote Inbound Donor Service Agent

ACD Direct; Davenport (IA); On-site; USD 2,066,000 - 3,444,000; Part time

Job summary

A customer service company is seeking experienced Independent Contractors to help answer inbound calls for their Winter Campaign Project. Applicants should have at least 6 months of telephone experience, be self-motivated, and have strong communication skills. The certification process begins on October 15th and must be completed within 14 days. This is an excellent opportunity for those looking to excel in a competitive customer service environment.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be self directed and self motivated.
• Complete certification process within 14 days after acceptance.

Responsibilities

• Provide customer service by answering calls and taking donations.
• Prepare for calls independently by following scripts.
• Participate in certification for the Winter Project.

Skills

Telephone experience

Computer knowledge

Typing (40 WPM)

Listening skills

Written communication

Verbal communication

Self-directed

Call control

Job description

A customer service company is seeking experienced Independent Contractors to help answer inbound calls for their Winter Campaign Project. Applicants should have at least 6 months of telephone experience, be self-motivated, and have strong communication skills. The certification process begins on October 15th and must be completed within 14 days. This is an excellent opportunity for those looking to excel in a competitive customer service environment.