Remote Inbound Donor Service Agent

ACD Direct; Chattanooga (TN); Remote; USD 13,776 - 20,664; Part time

Job summary

A work-at-home service provider is seeking experienced customer service professionals for its 2015 Winter Campaign. Candidates will handle inbound calls from enthusiastic donors for non-profit organizations. Must demonstrate at least 6 months of telephone experience and possess strong communication skills. Successful candidates will undergo a certification process starting October 15th and lasting 14 days. This is a great opportunity for motivated individuals looking to contribute to impactful projects.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Must be able to type 40 WPM or higher.
• Previous call center experience is a plus.

Responsibilities

• Provide customer service by answering inbound calls.
• Assist enthusiastic callers for non-profit campaigns.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivation

Typing speed (40 WPM)

Listening skills

Verbal communication

Written communication

Call control

Job description

A work-at-home service provider is seeking experienced customer service professionals for its 2015 Winter Campaign. Candidates will handle inbound calls from enthusiastic donors for non-profit organizations. Must demonstrate at least 6 months of telephone experience and possess strong communication skills. Successful candidates will undergo a certification process starting October 15th and lasting 14 days. This is a great opportunity for motivated individuals looking to contribute to impactful projects.