Remote Inbound Donor Service Agent

ACD Direct; Parma (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

A home-based customer service provider is seeking experienced professionals to join their Winter Campaign Project. This role offers the chance to engage with enthusiastic callers and assist in donation drives for nonprofit organizations. Candidates must have at least 6 months of telephone experience, be self-motivated, and possess strong communication skills. Certification is required before project commencement. This position provides potential for greater earnings during peak periods, with a brief onboarding process.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must demonstrate self-direction and motivation.
• Ability to efficiently complete the certification process within 14 days.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide skills and expertise to represent the clients.

Skills

Working with minimal supervision

Strong listening skills

Excellent communication skills

Typing at least 40 WPM

Call control

Job description

A home-based customer service provider is seeking experienced professionals to join their Winter Campaign Project. This role offers the chance to engage with enthusiastic callers and assist in donation drives for nonprofit organizations. Candidates must have at least 6 months of telephone experience, be self-motivated, and possess strong communication skills. Certification is required before project commencement. This position provides potential for greater earnings during peak periods, with a brief onboarding process.