Remote Inbound Donor Service Agent

ACD Direct; Atlanta (GA); Remote; USD 17,000 - 28,000; Part time

Job summary

A customer service company in Atlanta is seeking experienced professionals for an Independent Contractor role. The position focuses on handling inbound calls primarily for non-profit organizations. The ideal candidate will have at least 6 months of telephone experience, excellent communication skills, and the ability to work independently. Certification for the Winter Project begins October 15th, ensuring agents are ready by November 15th to engage in busy call campaigns through December. Potential for good earnings exists during this campaign.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision and be self-directed.
• Strong listening and communication skills are essential.

Responsibilities

• Provide customer service by answering inbound calls.
• Certify as an agent within the specified timeline.
• Work independently while preparing for calls.

Skills

Telephone experience

Computer knowledge

Type 40 WPM or higher

Strong listening skills

Excellent communication skills

Job description

A customer service company in Atlanta is seeking experienced professionals for an Independent Contractor role. The position focuses on handling inbound calls primarily for non-profit organizations. The ideal candidate will have at least 6 months of telephone experience, excellent communication skills, and the ability to work independently. Certification for the Winter Project begins October 15th, ensuring agents are ready by November 15th to engage in busy call campaigns through December. Potential for good earnings exists during this campaign.