Remote Healthcare Customer Care Specialist

State Collection Service, Inc.; Ohio; A distancia; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K with employer match

HSA / Flexible spending accounts

Paid holidays

Wellness programs

Equipment provided

Descripción de la vacante

State Collection Service, Inc. is seeking Health Care Customer Service Representatives for a remote position. You will handle inbound and outbound calls resolving billing, payments, and insurance questions in a high-tech environment.

Remote workers must be based in the United States with required equipment provided. Bilingual candidates may earn higher rates and support for bilingual calls, with excellent benefits and paid holidays.

Formación

• 1+ years of experience in a call center or customer service role with high public interaction.
• Knowledge of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred.
• Willingness to work evenings and Saturdays as required.
• Cameras must be on during training and specified shifts.

Responsabilidades

• Makes and answers calls in the name of the client to resolve billing and payment issues.
• Responds to information requests from patients/account holders in a professional manner.
• Follows client-specific protocols and policies in daily duties.

Conocimientos

Customer service

Bilingual

Descripción del empleo

State Collection Service, Inc. is seeking Health Care Customer Service Representatives for a remote position. You will handle inbound and outbound calls resolving billing, payments, and insurance questions in a high-tech environment.

Remote workers must be based in the United States with required equipment provided. Bilingual candidates may earn higher rates and support for bilingual calls, with excellent benefits and paid holidays.