Remote Healthcare Customer Service & Billing Specialist

State Collection Service, Inc.; Louisiana; Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K with employer match

HSA/FSA

Job summary

State Collection Service, Inc. is seeking Health Care Customer Service Representatives to handle inbound and outbound calls in a remote setting. The role involves resolving insurance, billing, and payment questions, with emphasis on clear explanations and adherence to client protocols.

Ideal candidates have 1+ year experience in a call center or customer service environment. Bilingual applicants are welcome and may support bilingual calls.

Qualifications

• 1+ years of experience in a call center or customer service role.

Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues.
• Respond to information requests from patients/accounts in a professional, thorough manner.
• Follow client-specific protocols and policies in daily duties.

Skills

Customer service

Call center

Communication skills

Professional demeanor

Job description

State Collection Service, Inc. is seeking Health Care Customer Service Representatives to handle inbound and outbound calls in a remote setting. The role involves resolving insurance, billing, and payment questions, with emphasis on clear explanations and adherence to client protocols.

Ideal candidates have 1+ year experience in a call center or customer service environment. Bilingual applicants are welcome and may support bilingual calls.