Remote Health Care Customer Service Specialist

State Collection Service, Inc.; Arkansas; Remote; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K with employer match

HSA/FSA

7 paid holidays

Wellness Programs

Zusammenfassung

State Collection Service, Inc. is seeking Health Care Customer Service Representatives for remote work in the United States.

You will handle inbound and outbound calls, resolve billing questions, discuss insurance details, and process payments in a high-tech environment. Role requires 1+ year in a call center or customer service setting, with knowledge of medical terminology and healthcare administration preferred.

Qualifikationen

• 1+ year of experience in a call center or customer service handling inbound/outbound calls.
• Knowledge or experience with medical terminology, patient billing, healthcare insurance, or healthcare administration.
• Flexibility to work evenings and Saturdays as required.
• Bilingual candidates may provide additional support for bilingual calls.

Aufgaben

• Make and answer calls in the name of the client to resolve billing and payment issues.
• Respond to information requests from patients or account holders in a professional, thorough manner.
• Follow client-specific protocols and policies in daily duties.

Kenntnisse

Call Center Experience

Bilingual (English/Spanish)

Medical terminology knowledge

Remote work readiness

Jobbeschreibung

State Collection Service, Inc. is seeking Health Care Customer Service Representatives for remote work in the United States.

You will handle inbound and outbound calls, resolve billing questions, discuss insurance details, and process payments in a high-tech environment. Role requires 1+ year in a call center or customer service setting, with knowledge of medical terminology and healthcare administration preferred.