Remote Health Care CSR – Billing & Insurance Support

State Collection Service, Inc.; South Carolina; Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life and Disability Insurance

401K match

HSA/FSA

7 Paid Holidays

Wellness Programs

Equipment provided

Job summary

State Collection Service, Inc. seeks Health Care Customer Service Representatives to work remotely in the United States. You will manage calls about insurance, billing and payments, following client protocols with a focus on accuracy and empathy.

Requirements include 1+ year in a call center or customer service role; healthcare terminology knowledge is a plus. Bilingual candidates are especially encouraged, with competitive hourly pay and benefits offered.

Qualifications

• At least 1 year in a call center or customer service role.
• Knowledge of medical terminology, patient billing or healthcare insurance is a plus.
• Ability to handle inbound/outbound calls professionally and efficiently.

Responsibilities

• Handle inbound and outbound calls in a high‑tech environment.
• Resolve questions about insurance, financial assistance and payments.
• Follow client protocols and maintain quality standards.
• Support bilingual callers when needed and adapt to scheduling requirements.

Skills

Call center experience

Customer service

Bilingual (preferred)

Job description

State Collection Service, Inc. seeks Health Care Customer Service Representatives to work remotely in the United States. You will manage calls about insurance, billing and payments, following client protocols with a focus on accuracy and empathy.

Requirements include 1+ year in a call center or customer service role; healthcare terminology knowledge is a plus. Bilingual candidates are especially encouraged, with competitive hourly pay and benefits offered.