Remote Growth & Retention Account Manager

Absorb Software; United States; Remote; USD 90,000 - 160,000; Full time

Benefits offered by this job

Fully remote-first work

Health and wellness benefits

Equipment allowance

Career growth opportunities

DEI programs

Job summary

Absorb Software is seeking an Upper Mid-Market Account Manager to drive revenue growth by expanding usage within a book of business. You’ll focus on upsells, cross-sells, and long-term client success, while negotiating renewals and expanding ARR.

The ideal candidate builds relationships, communicates effectively, and thrives in a fast-paced, remote US environment with cross-functional collaboration.

Qualifications

• Post-secondary degree in business or related field preferred.
• 5+ years of experience managing client relationships and driving revenue growth through upselling.
• Strong time management and organizational skills.
• Excellent verbal and written communication; sales-driven attitude and team player.
• Experience with SaaS or technology sales and global clients is a plus.

Responsibilities

• Increase net retention through upsells and cross-sells.
• Negotiate renewals to grow Annual Recurring Revenue and long-term relationships.
• Generate and close new land-and-expand opportunities within accounts.
• Create client-facing proposals and documentation to support sales.
• Build meaningful client relationships and manage sales pipeline monthly/quarterly.
• Understand Absorb subscription models and stay current on product releases.
• Collaborate with teams to improve sales processes and outputs.

Skills

Account management

Revenue growth

Upselling

Time management

Communication

Education

Post-secondary degree

Tools

Salesforce

Excel

PowerPoint

Job description

Absorb Software is seeking an Upper Mid-Market Account Manager to drive revenue growth by expanding usage within a book of business. You’ll focus on upsells, cross-sells, and long-term client success, while negotiating renewals and expanding ARR.

The ideal candidate builds relationships, communicates effectively, and thrives in a fast-paced, remote US environment with cross-functional collaboration.