Remote Mid‑Market Account Growth Manager

Absorb; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote-first

Health & dental benefits

Retirement savings & bonus plans

Generous time off

Equipment allowance

Job summary

Absorb is seeking a Mid-Market Account Manager to drive revenue growth by expanding usage within a defined client base and uncovering upsell opportunities. You will align Absorb solutions with client goals through strong relationship management and consultative sales.

The role emphasizes net retention, proactive problem-solving, and effective communication to advance renewals and land-and-expand opportunities across a dynamic, global customer base.

Qualifications

• Post-secondary degree (preferably in business or related field).
• 3 years of experience managing client relationships and driving revenue growth through upselling.
• Excellent time management and organizational skills.
• Very strong verbal and written communication skills.
• Outgoing and personable with a sales-driven attitude and strong team orientation.
• Ability to thrive in a dynamic, fast-paced environment that changes constantly.
• Experience SaaS or technology sales (preferred).
• Experience working with a global client base (preferred).
• Proficiency in MS Office Excel and PowerPoint; familiarity with CRM tools like Salesforce (preferred).

Responsibilities

• Increase net dollar retention through upsells and cross-sells.
• Negotiate client renewals with focus on ARR growth and long-term relationships.
• Generate and close new land-and-expand opportunities within accounts.
• Create proposals and client-facing documents to support the sales process.
• Develop meaningful client relationships and manage ongoing engagements.
• Maintain and report sales pipeline monthly and quarterly.
• Understand Absorb subscription models to answer client questions accurately.
• Collaborate in teams to improve sales processes and output.
• Foster internal relationships to support client lifecycle.

Skills

Relationship building

Upselling

Negotiation

Communication

Time management

Team player

Sales driven

Adaptable

Education

Bachelor's degree in business

Tools

Salesforce

MS Office (Excel, PowerPoint)

Job description

Absorb is seeking a Mid-Market Account Manager to drive revenue growth by expanding usage within a defined client base and uncovering upsell opportunities. You will align Absorb solutions with client goals through strong relationship management and consultative sales.

The role emphasizes net retention, proactive problem-solving, and effective communication to advance renewals and land-and-expand opportunities across a dynamic, global customer base.