Remote Growth Account Manager

Absorb Software Inc.; United States; Remote; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Fully remote-first work with flexible

Health and Wellness Benefits including

New Hire Equipment Allowance and Flex

Career growth and internal mobility

Zusammenfassung

Absorb Software is seeking an Account Manager to own a book of business, expand customer adoption, and uncover upsell opportunities within existing accounts. You’ll build trusted relationships and influence renewal and expansion conversations.

In a remote-first environment, you’ll collaborate with Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported and driven by data, with success measured by net retention.

Qualifikationen

• Post-secondary degree in business or related field.
• 1-2 years of experience successfully managing client relationships and driving revenue growth through upselling.
• Very strong time management and organizational skills.
• Very strong verbal and written communication skills.
• Outgoing and personable nature with a sales driven attitude, strong team player.
• Ability to thrive in a dynamic, fast-paced environment that changes constantly.

Aufgaben

• Increase the net dollar retention of your book of business through proactive upsells, cross sells, and strong relationship management that protects and grows existing revenue.
• Lead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships.
• Identify, develop, and close new opportunities within assigned accounts to support a land and expand strategy.
• Create accurate proposals, statements of work, and other client facing documents that support your sales process and drive deal momentum.
• Build meaningful, trusted relationships with key contacts to deepen engagement and position Absorb as a strategic partner.
• Manage your sales pipeline with accuracy and accountability, reporting monthly and quarterly to ensure full visibility across the business.
• Become an expert in Absorb’s subscription models so you can confidently address client questions and guide renewal and expansion conversations.
• Participate in team meetings and collaborative projects that help improve sales processes and overall performance.
• Develop strong internal partnerships across Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported.
• Stay current on product releases, training sessions, and industry insights to maintain strong product knowledge and credibility with customers.

Kenntnisse

Client relationship management

Revenue growth / upselling

Time management

Organizational skills

Verbal and written communication

Sales-minded / results-driven

Team player

Adaptability in fast-paced environment

Ausbildung

Post-secondary degree in business or related field

Tools

Salesforce

Excel

PowerPoint

Jobbeschreibung

Absorb Software is seeking an Account Manager to own a book of business, expand customer adoption, and uncover upsell opportunities within existing accounts. You’ll build trusted relationships and influence renewal and expansion conversations.

In a remote-first environment, you’ll collaborate with Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported and driven by data, with success measured by net retention.