Remote Growth & Retention Account Manager

Absorb; United States; Remote; CAD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Fully remote-first work

Health and wellness benefits

Bonus plans eligibility

Equipment and flex allowances

Career growth and internal mobility

DEI programs

Zusammenfassung

Absorb Software is seeking a Mid-Market Account Manager to drive revenue growth by expanding customers’ use of Absorb and identifying upsell opportunities. You will rely on relationship-building, deep understanding of each client’s business, and strong communication to align Absorb solutions with goals, focusing on net retention within your book of business.

The role offers fully remote work with flexible arrangements and comprehensive benefits, along with clear paths for career growth and

Qualifikationen

• 3+ years of experience managing client relationships and driving revenue growth through upselling.
• Strong time management and organizational skills.
• Excellent verbal and written communication skills.
• Outgoing and personable with a sales-driven attitude; strong team player.
• Ability to thrive in a dynamic, fast-paced environment that changes constantly.
• Fluency in additional languages is a plus.

Aufgaben

• Increase net dollar retention of your book of business through upsells and cross-sells.
• Negotiate client renewals with focus on increased Annual Recurring Revenue and long-term relationships.
• Generate and close land-and-expand opportunities within assigned accounts.
• Generate proposals and client-facing documentation to assist the sales process.
• Identify and develop meaningful client relationships.
• Accurately manage and report your sales pipeline monthly and quarterly.
• Thoroughly understand Absorb subscription models to answer client questions.
• Participate in team meetings and projects to improve sales processes and output.
• Develop strong internal relationships to support client lifecycle.
• Keep up to date with latest product releases and training seminars.

Kenntnisse

Relationship building

Sales skills

Verbal communication

Written communication

Time management

Team player

Adaptability

Ausbildung

Post-secondary degree in business or related field

Tools

Salesforce

Gong

Gainsight

Zendesk

Calendly

Zoom

Teams

Adobe Acrobat

Jobbeschreibung

Absorb Software is seeking a Mid-Market Account Manager to drive revenue growth by expanding customers’ use of Absorb and identifying upsell opportunities. You will rely on relationship-building, deep understanding of each client’s business, and strong communication to align Absorb solutions with goals, focusing on net retention within your book of business.

The role offers fully remote work with flexible arrangements and comprehensive benefits, along with clear paths for career growth and