Remote Mid-Market Account Growth Manager

Absorb; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote-first

Health benefits

Equipment allowance

Career growth

DEI programs

Job summary

Absorb is seeking an Upper Mid-Market Account Manager to drive revenue growth by expanding client usage and uncovering upsell opportunities. You will align Absorb solutions with client goals through deep business understanding and proactive problem-solving.

The ideal candidate excels in relationship-building, communication, and presentation, with a focus on net retention within a global book of business. This is a fully remote-first role with opportunities for growth and internal mobility.

Qualifications

• Candidate has a post-secondary degree and strong relationship-building skills.
• Demonstrated success in managing client relationships and driving revenue growth.
• Experience with upselling and cross-selling within accounts.

Responsibilities

• Increase net dollar retention through upsells and cross-sells.
• Negotiate renewals with focus on ARR growth.
• Generate and close new opportunities within accounts.
• Prepare proposals and client-facing documents.
• Develop meaningful client relationships and report pipeline monthly.
• Understand Absorb subscription models and product releases.
• Collaborate with teams to improve sales processes and output.
• Build internal relationships to support the client lifecycle.

Skills

Relationship building

Sales experience

Time management

Verbal communication

Written communication

Team player

Problem solving

Upselling

Education

Post-secondary degree

Tools

Salesforce

Excel

PowerPoint

Job description

Absorb is seeking an Upper Mid-Market Account Manager to drive revenue growth by expanding client usage and uncovering upsell opportunities. You will align Absorb solutions with client goals through deep business understanding and proactive problem-solving.

The ideal candidate excels in relationship-building, communication, and presentation, with a focus on net retention within a global book of business. This is a fully remote-first role with opportunities for growth and internal mobility.