Strategic Account Growth Lead (Remote)

Absorb Software; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Fully remote-first

Equipment allowance

Monthly flex allowance

Health and wellness benefits

Career growth

Job summary

Absorb Software is seeking an Account Manager to own a book of business, expand customer adoption, and uncover upsell opportunities within existing accounts. You’ll protect and grow revenue through strong retention practices and deep understanding of client goals.

The role emphasizes building trusted relationships, collaborating across teams, and shaping how we scale account management practices in a remote-friendly environment. You’ll impact customers and the business as Absorb scales.

Qualifications

• 1–2 years of experience managing client relationships and driving revenue growth through upselling.
• Very strong time management and organizational skills.
• Very strong verbal and written communication skills.
• Outgoing and personable with a sales-driven attitude and strong team spirit.
• Ability to thrive in a dynamic, fast-paced environment.

Responsibilities

• Increase net retention by upsells, cross-sells, and relationship management to protect and grow revenue.
• Lead client contract renewals with focus on expanding ARR and long-term partnerships.
• Identify and close new opportunities within accounts to support land-and-expand strategy.
• Create proposals, statements of work, and client-facing documents to drive momentum.

Skills

Time management

Communication

People skills

Sales mindset

Team player

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Absorb Software is seeking an Account Manager to own a book of business, expand customer adoption, and uncover upsell opportunities within existing accounts. You’ll protect and grow revenue through strong retention practices and deep understanding of client goals.

The role emphasizes building trusted relationships, collaborating across teams, and shaping how we scale account management practices in a remote-friendly environment. You’ll impact customers and the business as Absorb scales.