Remote Global Partner Delivery Leader

Cornerstone OnDemand; Salt Lake City (UT); A distancia; USD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Cornerstone OnDemand seeks a Director of Global Partner Delivery to build and lead a formal global program enabling our Professional Services to scale through a high-performing partner ecosystem. You will establish operating models, governance, and performance mechanisms to deliver consistent customer outcomes via partners.

The role requires end-to-end accountability for partner selection, enablement, and ongoing delivery governance across Services, Alliances, Sales, and Customer Success.

Responsabilidades

• Build and lead a global partner delivery program.
• Define partner segments and delivery models based on capability and geography.
• Establish criteria for partner selection, onboarding, certification, tiering, remediation, and offboarding.
• Develop a scalable lifecycle for managing partners from qualification through delivery readiness and performance.
• Define delivery standards, playbooks, gates, and escalation protocols.
• Create training, certification, and readiness requirements for partners.
• Implement a performance-management framework with measurable quality and outcomes.
• Lead cross-functional alignment with Alliances, Sales, Customer Success, Product, and Finance.

Descripción del empleo

Cornerstone OnDemand seeks a Director of Global Partner Delivery to build and lead a formal global program enabling our Professional Services to scale through a high-performing partner ecosystem. You will establish operating models, governance, and performance mechanisms to deliver consistent customer outcomes via partners.

The role requires end-to-end accountability for partner selection, enablement, and ongoing delivery governance across Services, Alliances, Sales, and Customer Success.