Global Partner Delivery Director — Remote

Cornerstone OnDemand; Jackson (MS); À distance; USD 180 000 - 280 000; Plein temps

Résumé du poste

Cornerstone OnDemand seeks a Director of Global Partner Delivery to build and lead a formal global program enabling the Professional Services organization to scale with a high-performing ecosystem of delivery partners.

The role carries end-to-end accountability for the operating model, standards, governance, and performance mechanisms to deliver consistent customer outcomes through partners across regions.

Qualifications

• Experience leading partner delivery programs and ecosystems.
• Strong governance and operating-model design capabilities.
• Ability to define performance metrics and drive accountability.

Responsabilités

• Build and lead the global partner delivery program with end-to-end accountability.
• Establish operating model, standards, governance, and guardrails for partner delivery.
• Define partner segmentation, onboarding, certification, tiering, and lifecycle.
• Scale partner-led delivery while ensuring customer outcomes and quality.
• Lead cross-functional alignment with Services, Alliances, Sales, Customer Success, Product, Finance and Legal.
• Develop capacity-planning and demand-supply balance for partner delivery.

Connaissances

Partner delivery

Program management

Cross-functional leadership

Governance

Performance metrics

Stakeholder influence

Formation

Bachelor's degree or equivalent experience

Advanced degree preferred

Outils

CRM systems

ERP systems

Description du poste

Cornerstone OnDemand seeks a Director of Global Partner Delivery to build and lead a formal global program enabling the Professional Services organization to scale with a high-performing ecosystem of delivery partners.

The role carries end-to-end accountability for the operating model, standards, governance, and performance mechanisms to deliver consistent customer outcomes through partners across regions.