Remote Global Partner Delivery Director

Cornerstone OnDemand; Cheyenne (WY); Remote; USD 180,000 - 240,000; Full time

Job summary

Cornerstone OnDemand is seeking a Director of Global Partner Delivery to build and lead a formal global program. This role drives end-to-end operating models, governance, and performance mechanisms to deliver customer outcomes through a partner ecosystem.

The Director will align with Services, Alliances, Sales, Customer Success, Product, Finance, and Legal to ensure scalable, high-quality partner-delivered implementations across regions.

Qualifications

• 10+ years of experience in professional services, enterprise software implementation, or partner delivery.
• 5+ years in leadership managing service delivery programs or global transformation initiatives.
• Experience governing systems integrators, consulting firms, or outsourced delivery providers.

Responsibilities

• Design and implement the global partner delivery operating model with governance and processes.
• Define partner segments, delivery models, onboarding, certification, and tiering.
• Create partner performance scorecards and quarterly business reviews.
• Scale partner-led delivery while protecting customer experience and delivery quality.
• Develop commercial standards, SOWs, rate structures, and governance controls.
• Lead cross-functional alignment with Sales, Customer Success, Product, and Finance.

Skills

Leadership

Partner delivery

Program management

Stakeholder management

Education

Bachelor’s degree or equivalent

Job description

Cornerstone OnDemand is seeking a Director of Global Partner Delivery to build and lead a formal global program. This role drives end-to-end operating models, governance, and performance mechanisms to deliver customer outcomes through a partner ecosystem.

The Director will align with Services, Alliances, Sales, Customer Success, Product, Finance, and Legal to ensure scalable, high-quality partner-delivered implementations across regions.