Remote Global Operations Manager - Provider Partnerships

Sharecare; Honolulu (HI); Remote; USD 110,000 - 160,000; Full time

Job summary

Sharecare is seeking a Manager of Global Operations to drive consistent, timely, and professional execution across global partners. You will oversee account management, operational efficiency, planning, and P&L profitability while collaborating with senior leaders to improve member experience.

Ideal candidates bring 7–10 years in leadership roles, strong communication and analytical skills, and advanced proficiency in Microsoft 365 and Power BI to optimize global performance and partnerships.

Qualifications

• Minimum of 7–10 years proven success in manager or director level roles.
• Extremely team oriented with strong leadership and collaboration skills.
• Superior communication and negotiation abilities; customer-focused.

Responsibilities

• Global Account Management Support: assist Sales and Customer Service with RFPs and client reviews.
• Global Operational Support: resolve escalated issues and manage goals for Productivity and Quality.
• Organizational Leadership: model company values and drive cross-functional global operations.
• Financial Management: support KPI achievement to lower costs; optimize transition plans.
• Customer Service: build global partnerships and onboard clients to global production.

Skills

Team oriented

Strong communication

Negotiation

Analytical

Problem solving

Deadline driven

Tools

Power BI

Microsoft Excel

Microsoft Outlook

Microsoft Word

PowerPoint

Job description

Sharecare is seeking a Manager of Global Operations to drive consistent, timely, and professional execution across global partners. You will oversee account management, operational efficiency, planning, and P&L profitability while collaborating with senior leaders to improve member experience.

Ideal candidates bring 7–10 years in leadership roles, strong communication and analytical skills, and advanced proficiency in Microsoft 365 and Power BI to optimize global performance and partnerships.