Global Operations Manager, Provider Partnerships

Sharecare Operating Company, Inc.; Atlanta (GA); Remote; USD 90,000 - 150,000; Full time

Job summary

Sharecare is seeking a Manager of Global Operations to oversee global partner engagement, performance, and service delivery. You will coordinate with leaders to implement scalable processes, drive profitability, and ensure a high-quality member experience across markets.

Responsibilities include supporting global operational activities, enabling productivity and quality improvements, and collaborating with the Director of Provider Global Operations and others to align with company goals.

Qualifications

• 7-10 years proven success in manager or director level role.
• High proficiency in Microsoft Excel including pivot tables to analyze data.
• Able to use Power BI to manage Global partners.

Responsibilities

• Manage global operations with a focus on partner engagement and performance.
• Support global partner onboarding and transition from onshore to global production.
• Collaborate with cross-functional teams to improve processes and customer experience.

Skills

Microsoft Excel

Power BI

Pivot tables

Team leadership

Customer-focused

Tools

Outlook

Word

Job description

Sharecare is seeking a Manager of Global Operations to oversee global partner engagement, performance, and service delivery. You will coordinate with leaders to implement scalable processes, drive profitability, and ensure a high-quality member experience across markets.

Responsibilities include supporting global operational activities, enabling productivity and quality improvements, and collaborating with the Director of Provider Global Operations and others to align with company goals.