Remote Fraud Investigator II

Grow Financial Federal Credit Union; Tallahassee (FL); Híbrido; USD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15 days paid vacation

Up to $5,250 annually (full-time)

Medical, dental, vision, virtual care,

Mental health support

In-house training team

Descripción de la vacante

Grow Financial Federal Credit Union seeks a Fraud Investigator II to independently manage a broad range of fraud case types and contribute to prevention initiatives. You will review predictive reports daily and take action on accounts, collaborating with technical partners to understand patterns.

Travel to other branches is required as needed, and you will help educate members and employees on fraud topics while supporting fraud-related projects and training within the team.

Formación

• High school diploma or equivalent required.
• Proven communication, presentation and listening abilities.
• Experience in fraud/loss prevention or related fields preferred.
• Proficient in Microsoft Office and remote/office equipment.

Responsabilidades

• Independently manage a broad range of fraud case types.
• Review predictive reports daily and take appropriate actions on accounts.
• Collaborate with technical partners to understand system outputs and fraud patterns.
• Participate in fraud-related projects and training for members and employees.

Conocimientos

Communication

Multitasking

Conflict management

Telephone etiquette

English proficiency

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

Grow Financial Federal Credit Union seeks a Fraud Investigator II to independently manage a broad range of fraud case types and contribute to prevention initiatives. You will review predictive reports daily and take action on accounts, collaborating with technical partners to understand patterns.

Travel to other branches is required as needed, and you will help educate members and employees on fraud topics while supporting fraud-related projects and training within the team.