Remote Fleet Billing & Client Services Specialist II

Cox Communications; Columbus (OH); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Paid time off and holidays

Health insurance options

401(k) retirement plan

Parental leave

Bereavement leave

Job summary

Cox Fleet is hiring a Fleet Services & Billing Specialist II to support billing in multiple markets and manage the lifecycle of maintenance transactions. You will document every customer contact, coordinate with field operations, and ensure accurate records across Cox Fleet systems.

The role emphasizes strong communication, organization, and the ability to handle a busy workflow while delivering excellent service to customers and colleagues alike.

Qualifications

• High School Diploma or GED; associate/technical degrees considered.
• Excellent verbal and written communication skills.
• Proven ability to collaborate cross-functionally.

Responsibilities

• Assist billing across markets and manage follow-up maintenance transactions.
• Document customer contacts accurately in Cox Fleet systems.
• Provide excellent customer service to internal and external customers.

Skills

Verbal communication

Written communication

Excel skills

Data entry

Independent and team work

Education

High School Diploma/GED

Any degree/certification beyond HS

Tools

FSCA IT Systems

Web Wrench

MobileFrame

RO Writer

Job description

Cox Fleet is hiring a Fleet Services & Billing Specialist II to support billing in multiple markets and manage the lifecycle of maintenance transactions. You will document every customer contact, coordinate with field operations, and ensure accurate records across Cox Fleet systems.

The role emphasizes strong communication, organization, and the ability to handle a busy workflow while delivering excellent service to customers and colleagues alike.