Remote-First Implementation Manager, Healthcare AI

Aidoc; Denver (CO); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental and vision

Stock options

Flexible time off

401(k) with company match

Life insurance

Disability insurance

Job summary

Aidoc is seeking an Implementation Manager to lead onboarding and delivery of Aidoc solutions for healthcare customers worldwide. This role is customer-facing and highly technical, coordinating architecture discussions, setup, testing and go-lives.

You will work closely with Product, Customer Success and Sales to expand deployments, optimize integration points, and drive successful outcomes. The position is remote-first with periodic travel to US/EU sites as needed.

Qualifications

• Bachelor’s Degree in Engineering or equivalent certifications in a related technical discipline.
• At least 4 years of customer-facing or technical-operations experience working directly with customers in US/EU markets.
• Proven Healthcare IT experience, including working with customers to optimize systems; Radiology IT (PACS, RIS) and EMR experience is a plus.
• Demonstrated ability to work with data and make data-driven decisions.
• Structured thinking with ability to drive a technical project to completion and ensure ongoing engagement.
• Excellent written and verbal communication skills; ability to travel 1–3 days per month as needed.

Responsibilities

• Own and manage delivery projects for onboarding new customers and expanding existing ones, planning and executing delivery of Aidoc solutions.
• Serve as the key technical stakeholder in implementation, leading architecture discussions with hospital IT teams and overseeing setup, troubleshooting, testing and go-lives.
• Build and maintain strong relationships with customers' technical teams, acting as the first line of exposure to Aidoc's R&D.
• Generate data-driven conclusions and optimize the solution's setup and performance based on customer needs.
• Collaborate with Product to define requirements and design, and work with Customer Success and Sales for alignment and expansion.
• Coordinate cross-functional efforts to ensure timely and successful deployments.

Skills

Data-driven decisions

Communication skills

Structured thinking

Travel readiness

Education

Bachelor’s Degree in Engineering

Equivalent certifications

Job description

Aidoc is seeking an Implementation Manager to lead onboarding and delivery of Aidoc solutions for healthcare customers worldwide. This role is customer-facing and highly technical, coordinating architecture discussions, setup, testing and go-lives.

You will work closely with Product, Customer Success and Sales to expand deployments, optimize integration points, and drive successful outcomes. The position is remote-first with periodic travel to US/EU sites as needed.