Remote EUC Customer Success Lead: Workspace ONE & Horizon

Omnissa; Texas; A distancia; USD 137.000 - 229.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee ownership

Health insurance

401k matching

Disability insurance

Paid time off

Growth opportunities

Descripción de la vacante

Omnissa is seeking a Customer Success Manager to drive adoption and value across the Workspace ONE UEM, Access, Horizon, and Intelligence platforms. Remote work from near Dallas, Texas, with up to 20% travel and a strong emphasis on customer outcomes and strategic success plans.

You will partner with customers and internal teams to maximize retention, growth, and platform adoption, delivering measurable outcomes and guiding enterprise-scale deployments in EUC.

Formación

• Bachelor's degree or equivalent with relevant professional experience.
• Working knowledge of the Omnissa EUC portfolio: Workspace ONE UEM, Workspace ONE Access, Horizon and Workspace ONE Intelligence.
• Familiarity with modern management concepts and related enterprise ecosystems (Microsoft 365/Intune coexistence, Apple Business Manager).

Responsabilidades

• Develop and manage Customer Success Plans for assigned customers.
• Maximize value, adoption, and retention across the Omnissa stack.
• Guide customers through deployment milestones: UEM enrollment, Horizon, Access, and Intelligence adoption.
• Collaborate with Support, Engineering, Sales, and Architects to ensure healthy product consumption.
• Deliver executive-level presentations on adoption impact and business outcomes.

Conocimientos

Workspace ONE UEM

Workspace ONE Access

Horizon

Workspace ONE Intelligence

Entra ID / Azure AD

Educación

Bachelor's degree

Herramientas

VMware EUC tooling

Descripción del empleo

Omnissa is seeking a Customer Success Manager to drive adoption and value across the Workspace ONE UEM, Access, Horizon, and Intelligence platforms. Remote work from near Dallas, Texas, with up to 20% travel and a strong emphasis on customer outcomes and strategic success plans.

You will partner with customers and internal teams to maximize retention, growth, and platform adoption, delivering measurable outcomes and guiding enterprise-scale deployments in EUC.