Senior Customer Success Manager, EUC (Remote)

Omnissa; Dallas (TX); Remote; USD 137,000 - 229,000; Full time

Benefits offered by this job

Employee ownership

401k with matching

Paid Time Off

Job summary

Omnissa is seeking a Customer Success Manager to partner with customers and deliver measurable business outcomes across the Omnissa EUC portfolio. You will drive adoption, retention, and expansion while collaborating with cross-functional teams to align with customer goals.

You will travel up to 20% as needed and work remotely from Dallas, Texas area or nearby regions, supporting Fortune 500 and government customers with Workspace ONE and Horizon implementations.

Qualifications

• Develop relationships with key stakeholders within assigned accounts and internal teams.
• Contribute to Success Plans aligned to customer adoption and outcomes.

Responsibilities

• Develop and manage Customer Success Plans for customers to drive adoption of Omnissa platform.
• Guide customers through adoption milestones across UEM, Horizon, Access, and Intelligence.
• Collaborate with support, engineering, sales, and architects to maintain healthy product consumption.

Skills

Relationship building

Strategic thinking

Communication

Customer success planning

Education

Bachelor's degree

Tools

Workspace ONE UEM

Workspace ONE Access

Horizon

Workspace ONE Intelligence

Job description

Omnissa is seeking a Customer Success Manager to partner with customers and deliver measurable business outcomes across the Omnissa EUC portfolio. You will drive adoption, retention, and expansion while collaborating with cross-functional teams to align with customer goals.

You will travel up to 20% as needed and work remotely from Dallas, Texas area or nearby regions, supporting Fortune 500 and government customers with Workspace ONE and Horizon implementations.