EUC Customer Success Lead — Remote (Dallas)

Omnissa, LLC; Texas; A distancia; USD 137.000 - 229.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee ownership

Health insurance

401k with matching contributions

Disability insurance

Paid-time off

Descripción de la vacante

Omnissa, LLC is seeking a Customer Success Manager to partner with large enterprise customers, driving adoption of EUC solutions such as Workspace ONE UEM, Workspace ONE Access, Horizon and Intelligence. You will build outcomes-focused Success Plans, guide deployments, and promote customer health through strategic engagement and data-informed conversations.

This remote role is based near Dallas, Texas, with travel up to 20%.

Formación

• Bachelor's degree or equivalent practical experience.
• Hands-on administration experience with EUC platforms (WorkspaceONE/Horizon) is a plus.
• Experience using ITSM and productivity ecosystems (ServiceNow, MS 365, Google Workspace).

Responsabilidades

• Develop and manage Customer Success Plans for your customers.
• Guide customers through adoption milestones across the Omnissa stack (UEM, Horizon, Access, Intelligence).
• Collaborate with support, engineering, sales and architect teams to ensure customer health.
• Deliver business and technical presentations to executive audiences on feature adoption impact.
• Travel up to 20% of the time.

Conocimientos

Workspace ONE UEM

Workspace ONE Access

Horizon

Workspace ONE Intelligence

EUC concepts

Microsoft 365/Intune

Educación

Bachelor's degree

Descripción del empleo

Omnissa, LLC is seeking a Customer Success Manager to partner with large enterprise customers, driving adoption of EUC solutions such as Workspace ONE UEM, Workspace ONE Access, Horizon and Intelligence. You will build outcomes-focused Success Plans, guide deployments, and promote customer health through strategic engagement and data-informed conversations.

This remote role is based near Dallas, Texas, with travel up to 20%.