Remote Enterprise Operations Manager

Jobgether; United States; Remote; USD 75,000 - 105,000; Full time

Benefits offered by this job

Remote-first flexibility

Equity opportunities

Career development

Flexible coworking access

Job summary

Jobgether in the United States is seeking an Operations professional to own onboarding for enterprise customers, ensure successful launches, and manage ongoing operations. You will work with product, sales, payroll, legal, and customer support to resolve issues and deliver scalable solutions.

You will analyze data, identify bottlenecks, own increasingly complex accounts, develop playbooks, and drive automation to deliver consistent, high-quality service across the customer lifecycle.

Qualifications

• 1–3 years of professional experience in a fast-paced, analytical, operational, or technology-oriented environment.
• Strong academic background in a technical, quantitative, or analytical discipline (engineering, mathematics, CS, physics, economics, or related).
• Exceptional analytical and problem-solving abilities with the capacity to learn quickly and develop structured solutions to ambiguous challenges.
• Strong organizational and execution skills managing multiple priorities and deadlines with high accuracy.
• Excellent communication and stakeholder management, collaborating across teams and with customers.
• Proactive, autonomous, ownership-driven mindset to drive projects with limited direction.
• Adaptability and resilience in a dynamic environment where priorities evolve.
• Continuous improvement mindset and interest in automation and workflow optimization.
• Motivation for an accelerated career path in technology with broad business exposure.
• Desire to grow into operational leadership delivering measurable results.

Responsibilities

• Own onboarding for a portfolio of enterprise customers and ensure successful launches and reliable ongoing operations.
• Collaborate with product, sales, payroll, legal, and customer support to resolve operational challenges and implement effective solutions.
• Drive operational excellence by identifying bottlenecks and implementing scalable improvements.
• Build and maintain trusted customer relationships across the customer lifecycle.
• Analyze operational data to identify trends, assess risks, and support data-informed decisions.
• Take ownership as expertise grows over increasingly complex customer environments.
• Develop and improve playbooks, workflows, and internal processes for consistency and efficiency.
• Contribute to automation initiatives and continuous improvement for scalable service delivery.
• Monitor performance, address issues proactively, and ensure high-quality execution for enterprise customers.
• Build deep knowledge of products, systems, and workflows to manage large-scale operations independently.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Ownership mindset

Autonomy

Adaptability

Continuous improvement

Team collaboration

Education

Bachelor's degree in Engineering/CS/Math

Job description

Jobgether in the United States is seeking an Operations professional to own onboarding for enterprise customers, ensure successful launches, and manage ongoing operations. You will work with product, sales, payroll, legal, and customer support to resolve issues and deliver scalable solutions.

You will analyze data, identify bottlenecks, own increasingly complex accounts, develop playbooks, and drive automation to deliver consistent, high-quality service across the customer lifecycle.