Remote Enterprise AE for AI-Powered SaaS Growth

Zendesk: Transform Customer & Employee Service with AI Agents

Minnesota

Remote

USD 283,000 - 425,000

Full time

7 days ago
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Job summary

Zendesk is hiring a Hunter AE to create and close durable net-new business in a fully flexible remote-capable environment across the United States. You will translate customer priorities into a Zendesk platform and AI value proposition, leading multi-threaded executive-level engagements to secure deals.

Role requires deep experience in complex B2B SaaS sales, proven quota attainment, and strong ability to drive value-based discussions with procurement, security, and finance stakeholders.

Qualifications

  • 8-12 years in complex B2B SaaS new-business selling.
  • Experience with value-based discovery and commercial deal ownership.
  • Proven quota attainment and executive engagement.
  • Experience with AI/ platform fluency in CX context.

Responsibilities

  • Create and maintain qualified net-new pipeline to meet or exceed quota via outbound and inbound efforts.
  • Lead discovery, qualification, value mapping, negotiation and closing processes.
  • Translate customer priorities into Zendesk platform and AI value propositions.
  • Coordinate across business, technology, security, finance, procurement and buying committees.
  • Own commercial strategy, deal progression within guardrails and ensure credibility.
  • Collaborate with Solution Engineers, Product Specialists, Marketing and partners to improve win rate.
  • Maintain CRM data, pipeline health, and forecast discipline with risk visibility.

Skills

New-business selling
Discovery & qualification
Executive engagement
Deal negotiation
CRM/forecast discipline
AI/Platform fluency
Quota attainment
Cross-functional collaboration

Tools

CRM

Job description

Zendesk is hiring a Hunter AE to create and close durable net-new business in a fully flexible remote-capable environment across the United States. You will translate customer priorities into a Zendesk platform and AI value proposition, leading multi-threaded executive-level engagements to secure deals.

Role requires deep experience in complex B2B SaaS sales, proven quota attainment, and strong ability to drive value-based discussions with procurement, security, and finance stakeholders.

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