Remote-Ready Enterprise AI CX Executive

Zendesk, Inc.; Springfield (IL); Ibrido; USD 283.000 - 425.000; Tempo pieno

Descrizione del lavoro

Zendesk, Inc. seeks an experienced Hunter AE in the United States to create and close durable net-new business, turning priority prospects into customers through disciplined outbound prospecting and value-based discussions.

You will coordinate executive-level engagement and align stakeholders across business units to deliver credible Zendesk AI-powered solutions. Day-to-day activities include building and maintaining a strong pipeline, leading a repeatable prospecting-to-close process, and

Competenze

• 8–12 years of related experience in complex B2B SaaS sales.
• Demonstrated capability in new-business selling, value-based discovery and commercial deal ownership.
• Ownership of outcomes with evidence of decision quality and follow-through.
• Prospecting discipline with quota attainment and executive engagement.
• Ability to discuss AI, automation, and platform value credibly with buyers.
• No specific credential required if demonstrated experience and track record exist.

Mansioni

• Create and maintain qualified net-new pipeline to meet/exceed quota.
• Lead a repeatable prospecting-to-close process: discovery, qualification, value mapping, planning, negotiation, contracting, close.
• Translate customer priorities into Zendesk platform and AI value propositions.
• Build cross-functional alignment across business, technology, security, finance, procurement and buying committee.
• Own commercial strategy, deal progression, and negotiation within guardrails.
• Orchestrate engineers, product specialists, marketing, partners and leadership to improve win probability.
• Maintain accurate CRM data, pipeline health, forecast discipline and early risk visibility.
• Document goals, stakeholders, use cases, commitments and success conditions for clean handoff.

Conoscenze

New-business selling

Prospecting discipline

Executive selling

CRM / pipeline management

Contract negotiation

Descrizione del lavoro

Zendesk, Inc. seeks an experienced Hunter AE in the United States to create and close durable net-new business, turning priority prospects into customers through disciplined outbound prospecting and value-based discussions.

You will coordinate executive-level engagement and align stakeholders across business units to deliver credible Zendesk AI-powered solutions. Day-to-day activities include building and maintaining a strong pipeline, leading a repeatable prospecting-to-close process, and