Hybrid-Work Enterprise AI Account Executive

Zendesk, Inc.; Town of King (WI); Hybrid; USD 283,000 - 425,000; Full time

Job summary

Zendesk, Inc. is seeking a Hunter AE to drive net-new B2B SaaS deals for its AI-powered CX platform. You will prospect, conduct discovery, build business cases and guide executive buyers through negotiations to close important deals.

You must demonstrate a track record of quota attainment, strategic territory planning and ability to articulate measurable business value to senior stakeholders. This is a hybrid US-based role with potential for remote work part of the week.

Qualifications

• Demonstrated capability in complex B2B SaaS new-business selling, value-based discovery and commercial deal ownership.
• Evidence of prospecting discipline, quota attainment or equivalent growth results, executive engagement and complex deal judgment.
• Ability to discuss AI, automation, CX and platform value credibly at the business level.
• You will help customers move from a service challenge to a decision-ready case for change.

Responsibilities

• Create and close durable net-new business.
• Lead a repeatable prospecting-to-close process: discovery, qualification, value mapping, mutual action planning, business-case development, negotiation, contracting and close.
• Translate customer priorities into Zendesk platform and AI value propositions.
• Own commercial strategy, deal progression and negotiation within guardrails; protect customer value.
• Maintain CRM data, forecast discipline and risk visibility for clean handoffs.

Skills

B2B SaaS

Value-based discovery

Deal ownership

Executive engagement

Prospecting discipline

Job description

Zendesk, Inc. is seeking a Hunter AE to drive net-new B2B SaaS deals for its AI-powered CX platform. You will prospect, conduct discovery, build business cases and guide executive buyers through negotiations to close important deals.

You must demonstrate a track record of quota attainment, strategic territory planning and ability to articulate measurable business value to senior stakeholders. This is a hybrid US-based role with potential for remote work part of the week.