Hybrid-Remote Enterprise AI Account Executive

Zendesk, Inc.; Austin (TX); Hybrid; USD 283,000 - 425,000; Full time

Job summary

Zendesk, Inc. is seeking a Hunter AE in Austin to build and close durable net-new business. You will prospect, qualify, map business cases, and negotiate deals with executive stakeholders across business, technology, security and procurement.

Day-to-day responsibilities include maintaining a healthy pipeline, coordinating with cross-functional teams, and delivering an evidence-based, customer-focused value story that aligns with Zendesk AI-enabled CX solutions.

Qualifications

• 8–12 years of related experience in complex B2B SaaS new-business selling.
• Demonstrated capability in discovery, value-based proposals and commercial deal ownership.
• Ability to build executive relationships across business, technology, security, finance and procurement.

Responsibilities

• Create and maintain a qualified net-new pipeline to meet or exceed quota.
• Lead prospecting-to-close process: discovery, qualification, value mapping, negotiation and close.
• Translate customer priorities into Zendesk platform and AI value propositions.
• Coordinate with Solution Engineers, Product Specialists and partners to improve win probability.
• Maintain CRM data, pipeline health and accurate forecasts.

Skills

New business selling

Discovery & qualification

Executive selling

CRM management

Negotiation

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

Zendesk, Inc. is seeking a Hunter AE in Austin to build and close durable net-new business. You will prospect, qualify, map business cases, and negotiate deals with executive stakeholders across business, technology, security and procurement.

Day-to-day responsibilities include maintaining a healthy pipeline, coordinating with cross-functional teams, and delivering an evidence-based, customer-focused value story that aligns with Zendesk AI-enabled CX solutions.