Remote Enterprise Account Growth & Renewal Lead

TeamViewer; Austin (TX); A distancia; USD 110.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote, USA

West/Central Time Zone preferred

401(k) with employer matching

Health insurance

Parental leave

Life Insurance & Disability

Paid holidays

Descripción de la vacante

TeamViewer is seeking a seasoned Enterprise Account Manager to own a defined book of 20-40 enterprise accounts. You will drive retention, revenue growth, and expansion through value-based negotiations and strategic account plans.

You will forecast weekly, coordinate with Enterprise Solution Engineers and Customer Success, and collaborate with partners to maximize opportunities. Remote USA based with up to 40% travel, focused on strategic growth and customer excellence.

Formación

• 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers; SaaS or technology required.
• Proven record of retaining and expanding a book of business against retention and expansion targets.
• Strong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations.

Responsabilidades

• Own a defined book of 20-40 enterprise accounts with full accountability for gross retention, net revenue retention, and expansion.
• Build and maintain account plans for key accounts: stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk.
• Run every renewal in your book proactively, with a clear value narrative and negotiate multi-year terms.
• Identify, qualify, and close expansion opportunities through a consultative, solutions-focused approach with IT and business stakeholders.
• Forecast weekly with accuracy: renewals and expansion by stage and category, with next steps and close dates in Salesforce.
• Receive qualified opportunities from Enterprise Account Specialist desk when account grows past $10K, pass sub-$10K upsells to desk.
• Partner with Enterprise Solution Engineers for validation and solution design; work with Customer Success to resolve retention risks.
• Collaborate with partners, distributors, and resellers on channel opportunities.
• Provide market insights back to Product, Marketing, and leadership; contribute to references, case studies, and customer events.

Conocimientos

Enterprise account management

Renewals & expansion

SaaS sales

Forecasting & pipeline management

CRM (Salesforce)

Negotiation & multi-year deals

Executive communication

Stakeholder management

Travel up to 40%

Herramientas

Salesforce

Descripción del empleo

TeamViewer is seeking a seasoned Enterprise Account Manager to own a defined book of 20-40 enterprise accounts. You will drive retention, revenue growth, and expansion through value-based negotiations and strategic account plans.

You will forecast weekly, coordinate with Enterprise Solution Engineers and Customer Success, and collaborate with partners to maximize opportunities. Remote USA based with up to 40% travel, focused on strategic growth and customer excellence.