Remote Enterprise Account Management Team Lead – Americas

TeamViewer; Nashville (TN); Remote; USD 160.000 - 240.000; Vollzeit

Benefits dieser Stelle

Remote within the US

Bonuses

Flexible PTO

401(k) with employer matching

Health insurance

Parental Leave

Life Insurance

Disability insurance

Zusammenfassung

TeamViewer in the United States is seeking a high-impact Enterprise Account Manager Team Lead for the Americas. This first-line leadership role oversees six Enterprise Account Managers who own up to 40 accounts at $10K+ ARR, focusing on retention and expansion without a personal book.

You will forecast, manage renewals, and partner across functions to remove blockers, while developing a scalable farming organization. Regular travel to Tampa is required, with remote work within the US.

Qualifikationen

• 5+ years in enterprise account management, renewals, or customer-facing sales with existing customers in SaaS or technology.
• Track record of owning and reporting a retention or revenue number for a team.
• Proven coach with developing account managers into top performers.
• Strong commercial judgment on renewals, multi-year structures, pricing, and procurement.
• Comfortable setting operating agreements with peer leaders and cross-functional teams.
• Fluent in Salesforce forecasting, pipeline hygiene, and account-planning cadences.

Aufgaben

• Lead, coach, and develop a team of six Enterprise Account Managers, each owning up to 40 accounts at $10K+ ARR.
• Own the team's number: gross and net revenue retention and expansion attainment across the Americas $10K+ book.
• Run the weekly forecast for the Account Manager team and present it in regional calls.
• Manage books and territories, keep under 40 accounts per rep, re-balance as accounts grow.
• Drive the renewal engine: early engagement, multi-year options, pricing decisions with governance.
• Own operating agreements with cross-functional teams and ensure timely hand-offs and escalations.
• Hire and ramp: recruiting, interviewing, and onboarding for open Account Manager seats.
• Partner with Enterprise Solution Engineering, Customer Success, Support, Sales Ops, and Finance.
• Run quarterly business reviews for the Account Manager team.

Kenntnisse

Enterprise account management

Forecasting

Leadership

Account planning

Negotiation

Coaching

Sales process

Tools

Salesforce

Jobbeschreibung

TeamViewer in the United States is seeking a high-impact Enterprise Account Manager Team Lead for the Americas. This first-line leadership role oversees six Enterprise Account Managers who own up to 40 accounts at $10K+ ARR, focusing on retention and expansion without a personal book.

You will forecast, manage renewals, and partner across functions to remove blockers, while developing a scalable farming organization. Regular travel to Tampa is required, with remote work within the US.