Remote Enterprise Account Growth Manager

TeamViewer GmbH; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation including股票选项

Flexible PTO and paid holidays

401(k) with employer matching

Comprehensive Health insurance package

Job summary

TeamViewer GmbH is looking for an Enterprise Account Manager to own a broad book of approximately 100 enterprise customers in the Northeast, totaling around $4M in ARR. You will drive adoption, secure renewals, and grow the relationship with existing customers.

You will operate in a high-velocity environment, coordinating with AEs for larger expansions while maintaining responsibility for the day-to-day health of the book. Strong communication and CRM discipline are essential.

Qualifications

• 2–4 years in Account Management, Customer Success, or a comparable customer-facing commercial role, ideally in B2B SaaS.
• A track record of carrying retention and expansion targets, not just managing relationships.
• The discipline to run a wide book — prioritizing across many accounts, not going deep on a few.
• Clear, direct communication with customers and internal partners, especially at the handoff between teams.
• Comfort with CRM hygiene and accurate forecasting as a core habit, not an afterthought.
• Experience selling or supporting IT, security, or remote-connectivity software.
• A history of partnering with AEs or sales counterparts on larger deals.
• Multi-year and multi-product expansion experience.

Responsibilities

• Own a book of roughly 100 existing Enterprise customers across the Northeast — about $4M in ARR — and be measured on adoption, renewal, and growth.
• Keep the book healthy by spotting renewals early, addressing underuse, and exploring adjacent use cases.
• Partner with Account Executives on larger expansions while maintaining responsibility for the core book.

Skills

Account management

Customer success

Retention targets

Expansion targets

CRM hygiene

Clear communication

Cross-functional collaboration

IT/security software

Remote connectivity software

Job description

TeamViewer GmbH is looking for an Enterprise Account Manager to own a broad book of approximately 100 enterprise customers in the Northeast, totaling around $4M in ARR. You will drive adoption, secure renewals, and grow the relationship with existing customers.

You will operate in a high-velocity environment, coordinating with AEs for larger expansions while maintaining responsibility for the day-to-day health of the book. Strong communication and CRM discipline are essential.