Remote Energy Efficiency Support Pro

CLEAResult Consulting Inc.; United States; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with match

Paid time off

Volunteer time

Recognition program

Employee Assistance Program

Access to training courses

Job summary

CLEAResult is seeking an Energy Efficiency Customer Support Specialist to join a remote team helping utility customers save money and improve homes. You will handle inbound/outbound calls, navigate multiple platforms, and guide customers through program options with a focus on service quality.

We provide a laptop and equipment, a competitive hourly rate, and an environment that emphasizes performance, learning, and employee growth.

Qualifications

• Minimum 6 months in a customer-facing environment.
• Call center experience in an inbound/outbound sales environment preferred.
• Ability to type 35+ WPM.
• Sales-oriented with focus on customer service satisfaction.

Responsibilities

• Handle inbound/outbound calls in a remote setting.
• Assist customers with energy efficiency programs and enrollments.
• Navigate multiple platforms to provide accurate information and support.
• Adhere to strict schedules with set breaks and lunches.
• Maintain high-quality customer service and meet performance metrics.

Skills

Inbound/outbound calls

Typing 35+ WPM

Multi-platform navigation

Customer service mindset

Education

High School Diploma or GED

Tools

Script navigation

Job description

CLEAResult is seeking an Energy Efficiency Customer Support Specialist to join a remote team helping utility customers save money and improve homes. You will handle inbound/outbound calls, navigate multiple platforms, and guide customers through program options with a focus on service quality.

We provide a laptop and equipment, a competitive hourly rate, and an environment that emphasizes performance, learning, and employee growth.