Remote-Eligible Patient Access Specialist: Register & Schedule

Essentia Health; Sandstone (MN); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Flexible scheduling

Job summary

Essentia Health Sandstone seeks a Patient Access Representative to greet customers, collect demographics and financial data, and schedule follow-ups for outpatient and ED visits. The role ensures accurate registration and provides cost estimates while guiding patients through the billing process.

Responsibilities include interviewing patients, collecting insurance information, handling co-pays, and maintaining accuracy across patient records, with a focus on compassionate, efficient service.

Qualifications

• Experience as a Patient Access Representative or Patient Scheduler.
• Certification: Healthcare Business Insight Patient Access 2nd Level within 6 months of hire date.

Responsibilities

• Interviews patients to obtain complete demographic details and financial information.
• Collects insurance cards and updates patient information in the medical record.
• Manages point-of-service data collection including co-payments and deposits.
• Maintains work queues and follows supervisor guidance.
• Provides high level of customer service to patients and staff.
• Answers calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment and restocks supplies.
• Performs other clerical duties as assigned.

Skills

Patient access experience

Customer service

Education

Patient Access Certification (Healthcare Business Insight) 2nd Level

Job description

Essentia Health Sandstone seeks a Patient Access Representative to greet customers, collect demographics and financial data, and schedule follow-ups for outpatient and ED visits. The role ensures accurate registration and provides cost estimates while guiding patients through the billing process.

Responsibilities include interviewing patients, collecting insurance information, handling co-pays, and maintaining accuracy across patient records, with a focus on compassionate, efficient service.