Patient Access & Scheduling Specialist

Essentia Health; United States; On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Job summary

Essentia Health is seeking a Registration Specialist at the Miller Hill Health Plaza to greet patients, verify demographics, collect insurance details, and schedule follow-ups. You will collect co-pays, manage data entry, and coordinate with the clinical team to support accurate billing and patient flow.

The role emphasizes courteous service, attention to detail, and effective communication with patients and staff.

Qualifications

• Interviews patients to obtain complete demographic details and financial information.
• Performs point-of-service data collection including co-payments and deposits.

Responsibilities

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
• Obtains copies of insurance cards and updates patient information in the medical record.
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
• Maintains all assigned work queues according to supervisor’s instructions and guidance.
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment between each use and restocks basic supplies.
• Other clerical duties as assigned.

Skills

Patient interviews

Cash handling

Scheduling

Customer service

Job description

Essentia Health is seeking a Registration Specialist at the Miller Hill Health Plaza to greet patients, verify demographics, collect insurance details, and schedule follow-ups. You will collect co-pays, manage data entry, and coordinate with the clinical team to support accurate billing and patient flow.

The role emphasizes courteous service, attention to detail, and effective communication with patients and staff.