Remote-Eligible Child Support Case Analyst

Florida; United States; On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid sick leave

Paid personal leave

10 paid holidays

Retirement savings

Vision and dental insurance

Job summary

The Florida Department of Revenue’s Child Support Program in Brooksville is seeking a Child Support Case Processing Analyst (Revenue Specialist II) to perform case processing, coordinate with internal and external partners, and respond to requests.

Responsibilities include researching and resolving case issues, gathering information, and making decisions based on documentation, while communicating with parents, employers, and legal services providers as needed.

Qualifications

• Experience processing information using a computer system.
• Experience conducting research and analyzing information to make decisions.
• Experience communicating with others to gather information.

Responsibilities

• Initiating and responding to requests
• Coordinating with internal and external partners
• Researching and resolving case issues
• Gathering information and analyzing case data to determine next steps
• Assisting customers
• Interacting with legal services providers, other states, employers, and other business partners
• Making decisions based on case information and provided documentation

Job description

The Florida Department of Revenue’s Child Support Program in Brooksville is seeking a Child Support Case Processing Analyst (Revenue Specialist II) to perform case processing, coordinate with internal and external partners, and respond to requests.

Responsibilities include researching and resolving case issues, gathering information, and making decisions based on documentation, while communicating with parents, employers, and legal services providers as needed.