Remote Child Support Case Analyst

My Florida CFO; Leesburg, Northern (FL, KY); Hybrid; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid leave

Job summary

Florida Department of Revenue in Leesburg, FL is seeking a Child Support Case Processing Analyst (Revenue Specialist II) to handle customer support for child support cases and collaborate with partners to resolve issues. The role requires attention to detail and strong decision-making based on case data.

The position offers a competitive salary and benefits, with telework after required training and proficiency.

Qualifications

• Experience processing information using a computer system.
• Experience researching and analyzing information to make decisions.
• Experience communicating with others to gather information.

Responsibilities

• Initiating and responding to requests.
• Coordinating with internal and external partners.
• Researching and resolving case issues.
• Gathering information and analyzing case data to determine next steps.
• Assisting customers.
• Interacting with legal services providers, other states, employers, and other business partners.
• Making decisions based on case information and provided documentation.

Skills

Computer system experience

Research and analysis

Communication skills

Job description

Florida Department of Revenue in Leesburg, FL is seeking a Child Support Case Processing Analyst (Revenue Specialist II) to handle customer support for child support cases and collaborate with partners to resolve issues. The role requires attention to detail and strong decision-making based on case data.

The position offers a competitive salary and benefits, with telework after required training and proficiency.